All water companies in England and Wales must have a drought plan that sets out how they will maintain the water supply to their customers during droughts.
Anglian Water serves more than six million customers in one of the driest parts of the country. We have developed a robust long-term water resource strategy to meet the challenges we face in our region including high population growth, climate change, and increasing environmental pressures. This means we have a baseline of high (>80%) metering and the lowest levels of leakage in the UK.
The drought plan shows what further measures we take to manage demand, provide additional water supplies, inform customers and manage the environmental impacts of our drought management actions. We follow a twin-track approach to managing our supplies during a drought. In the first instance we seek to manage the demands on the water, before we instigate any of the available supply-side measures.